JammiOverview
Jammi Sports, Inc. knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy for the http://www.jammi.ca web site (the “Site”).
If you have questions or concerns regarding this statement, you should contact Jammi Sports Inc. (.(JavaScript must be enabled to view this email address)) via email.
This privacy policy covers only information that is collected through the Site and or the company’s registration process and does not cover information that may be collected through software downloaded from the site or other means.
Notice of Information We Collect And How We Use It
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are no longer anonymous to us.
Information We Collect About Anonymous Visitors
We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community.
Log Files
Like many Web sites, we automatically gather certain information about our Site traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base.
IP addresses are tied to personally identifiable information to provide you with personal styling suggestions and the most effective customer service experience possible. We use a third-party tracking service that uses log files, javascript [and cookies, see below,] to track non-personally identifiable information about visitors to the Site in the aggregate. This service captures usage and volume statistics to evaluate site performance, personalize site content, and manage and anticipate site traffic.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. As noted above, we do not link the information we store in cookies to any personally identifiable information you submit while on our site. This privacy policy covers the use of cookies by the Site only and does not cover the use of cookies by any advertisers.
We use both session ID, and persistent cookies to track usage, and user interaction with the site.
We set a persistent cookie to store your password, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. Persistent cookies also remember the items in your shopping cart between visits.
Cookies will be used to track product selections and basket contents. They would also be used to remember personalization preferences, in order to provide a rich and full experience to the user.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests, polls, or surveys, will be limited.
Information We Collect To Respond To Your Choices and Requests
Registration
In order to use some features of this Web site, you must first complete the registration form and create a user name and password. During registration you are required to give truthful contact information (such as name and email address) in accordance with our terms of use (http://www.jammi.ca/terms-and-conditions/) We use this information to contact you about the services on our site in which you have expressed interest.
You have the option to provide demographic information (such as preferred language of communication) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.
Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as a credit card number and expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We collect information about your commercial behavior and usage of the site. Usage does include, but is not limited to, time on site, pages and products viewed, frequency of purchases, amount of purchases, origin of request, browser and system being used.
Surveys or Contests
We may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. The requested information typically includes contact information (such as name and shipping address) and demographic information.
We use this information to notify contest winners and award prizes, to monitor site traffic, or to personalize the site (in the case of anonymous information collected in surveys) and to send participants relevant emails or newsletters.
We [may] use a third party service provider to conduct these surveys or contests; that company is not prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Comments and Posts
If you choose to post messages within our site or other public message areas or leave feedback for other users, we will collect the information you post. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you. We reserve the right to terminate the accounts of visitors who use these services in a manner in consistent with the terms of use (http://www.jammi.ca/terms-and-conditions/).
Communication from Us or the Site
Special Offers and Updates
We will occasionally send you information on products, services, special deals, and promotions. You can sign up for these emails during our registration process or through your preferences management area.
Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
Service-Related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Profile
We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences. We tie your personally identifiable information, and [or] your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.
We do not share your profile with other third parties.
Conditions Under Which We Share Information
Aggregate Information (Non-Personally Identifiable)
We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users.
We do not link aggregate user data with personally identifiable information.
Personally Identifiable Information
Except as discussed below, we do not share Personally Identifiable Information with Third Parties.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Site; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at .(JavaScript must be enabled to view this email address). We also offer an opportunity to opt-out of certain communications on the Site, or you may contact us at .(JavaScript must be enabled to view this email address).
Links to Other Sites
The Site contains links to other sites that are not owned or controlled by Jammi Sports Inc. Please be aware that we are not responsible for the privacy policies of such other sites.
We encourage you to be aware when you leave the Site and to read the privacy policies of each and every Web site that collects personally identifiable information.
This privacy policy applies only to information collected by the Site.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at .(JavaScript must be enabled to view this email address).
Changes in this Privacy Policy
If we decide to change our privacy policy, we will post changes to this privacy policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make changes that materially affect our uses or disclosures of personally identifiable information that we have previously collected, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at: .(JavaScript must be enabled to view this email address), 3551 St. Charles Boul., Ste. 637, Montreal, QC H9H 3C4.
Effective Date: May 7, 2011.